"...Useful in understanding how adapting your approach to a situation can improve the outcome" Sophie, Portsmouth, Hampshire

"Short with lots of information, great venue, friendly, relaxed and professional"

Barbara, Hampshire

"Interesting and engaging" Tom, Registrar

"Very useful and informative" John, Urology Registrar

Building Effective Relationships At Work

Do people you work with understand what you're talking about?

Can you really understand them when they tell you something? 

If people don't understand you and vice versa all kind of havoc erupts. 

By gaining insights into who other people are and what we can do about the way we interact with them, means that human behaviour becomes more 

understandable, enabling us to respond in ways that increase the likelihood of effective interaction.

This is not just about active listening or paraphrasing. The is not only to show understanding, but also to build engagement, get people on board and empower them so that they can go and do what they need to do to get the job done - because they feel they want to...

This fast moving workshop will show you how to avoid misunderstandings and making assumptions so that you handle interactions and "speak the same language" as others more effectively. Increased rapport is a side effect of all The Starfish Company's trainings - here it takes the limelight.

Outcomes

Focusing on the psychology of communication with real world value, delegates will have an opportunity to learn:

• About their own unique style and how they relate with others.
• How to engage with others more effectively.
• To recognise the impact of body language when interacting with others. 
• How to listen and ask questions avoiding assumptions and judgements.
• How to avoid apathy and motivate staff and colleagues, to take action and move towards their goals. 

Most people will walk away from this workshop with a better understanding of how they can work more effectively with others, equipped with the "must have" skills for every successful managers toolkit. 

The style of the course is very participative with input on concepts and approaches, but with most time spent on practical excercises and discussion.

Who is this for?

It’s for anyone who wants to develop resourcefulness in handling a broad range of people and increase the chances of builiding engagement, improving collaboration 

within teams, across departments, with individuals, and for those who believe that engagement is crucial for builidng more effective working relationships in almost any context.

How much is it?

£97.00 per person.

Includes training, materials, and light refreshments.

We are looking forward to meeting you. 

Angela and Mark,

The Starfish Company